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    Privacy


    SHOPRUNNER PRIVACY POLICY | YOUR PRIVACY RIGHTS

    ShopRunner, Inc. (“ShopRunner” or “we”) is committed to protecting your privacy. We have prepared this “Privacy Policy” to describe to you our practices regarding the Personal Data (as defined below) we collect from users of our website (“Site”) and our services (“Services”). Any capitalized terms not defined in this Privacy Policy are defined in the ShopRunner “Terms of Service” Agreement.

    1. USER CONSENT. By submitting Personal Data through our Site or Services you agree to the terms of this Privacy Policy and you expressly consent to the processing of your Personal Data in accordance with this Privacy Policy.
    2. A NOTE ABOUT CHILDREN. We do not intentionally gather Personal Data about visitors who are under the age of 13.
    3. A NOTE TO USERS OUTSIDE OF THE UNITED STATES. Your Personal Data may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of Personal Data may be less stringent than the laws in your country.
    4. TYPES OF DATA WE COLLECT. ShopRunner collects Personal Data and Anonymous Data from you when you visit our Site, send us information or communications, and/or when you use our Services. “Personal Data” means data that is personally identifiable to you, including, for example, your name, address, telephone number, e-mail address, credit card information, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data that is not associated with or linked to your Personal Data; Anonymous Data does not permit the identification of individual persons.
      1. Personal Data You Provide to Us. We collect Personal Data directly from you as described below:

    i.            When you create an account with us or renew your membership, we will collect your first and last name, middle initial, e-mail address, password, billing address, telephone number, year of birth, and credit card information (including credit card type, number, expiration date, and CVV).

    ii.            If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply, and any information that you submit to us.

    iii.            When you participate in one of our surveys, we may collect additional information.

    iv.            When you post messages or reviews of Retailers or products, including comments on the facebook or blog sections of our Site, the information contained in your posting will be stored on our servers and other users will be able to see it.

    v.            If you decide to invite a guest to enjoy your ShopRunner membership, as described in greater detail in the Terms of Service Agreement, we will collect the guest’s name, e-mail address(es), relationship to you, and your year of birth in order to include them in your Account.

    vi.            If you decide to invite a third party to create their own account, we will collect your and the third party’s name and e-mail address in order to send an e-mail and follow up with the third party.

    vii.            If you decide to purchase a Gift Membership for a third party, we will collect your and the third party’s names and e-mail addresses in order to send e-mails notifying you and them of the Gift Membership purchase.

    viii.            If you use our mobile application, we will periodically collect the GPS data (i.e., location data) and the device information (including the UID) of the handheld mobile device on which the mobile application is installed. If you use our mobile application to use our Site and Services, including to share content with other users, we will collect information about your use and your shared content and associate that information with your account. We use the information above (collectively, “Mobile App Information”), in part, to provide you location-based information, marketing, information about our Site and Services (including the mobile application), to improve our Site and Services, learn about your habits, and to personalize your user experience. You expressly consent to our collection and use of your Mobile App Information as described above.

    ix.            If you use our Receipt Tracking Service:

    In order to organize the shopping information in your emails, we collect and store your email address and your emails relating to order confirmations, shipping notices, receipts, promotions and other shopping-related emails. If your email account is not with Gmail or Yahoo Mail, we also collect and store your email password.  We access these emails after you sign up and, to make a better and faster user experience, we continue to access shopping-related emails whether or not you login to the Receipt Tracking Service until you delete your Receipt Tracking Service account or revoke access to the Receipt Tracking Service (details on how to do that are in the next paragraph below). These emails are accessed by our software, which is designed to access only shopping-related emails and not personal or other emails. The emails are reviewed by humans only in limited circumstances. As an example, if you send us an email asking us to add a receipt, a human will review it. If you take a picture of a receipt with the mobile application, a human may review that photo to extract relevant data into a database.  When you use Yahoo Mail or Gmail, we use the OAuth protocol to access your emails without collecting your email password.

    You can remove our access to Gmail by clicking here and revoking access to the Receipt Tracking Service. (Please note that Gmail puts two entries on this page – one is for signing in to the Receipt Tracking Service, the other is for access to Gmail.) You can remove our access to Yahoo Mail by clicking here and revoking access to the Receipt Tracking Service. When you revoke access to Gmail or Yahoo Mail, we do not get a notification, so if you’d also like to delete your Receipt Tracking Service account, you’ll need to email us at receipttrackingcancel@shoprunner.com. If your email account is not with Gmail or Yahoo Mail, you can remove our access and your Receipt Tracking Service account by emailing us at receipttrackingcancel@shoprunner.com.

    x.            If you use our LiveLifeShopSmart blog, we use Google Analytics for traffic stats and monitoring, and you are subject to Google’s Privacy Policy with respect to these activities. Email subscriptions for the blog are managed and delivered by Google’s Feedburner Service, and if you subscribe to the blog you are subject to both Google’s Privacy Policy and Terms of Service of this Feedburner Service. We are not responsible or liable for the actions, service failures, security measures, policies or procedures of Google.

    xi.            We may also collect other Personal Data from you, including shipping addresses that you may provide, at other points in our Site or Service.

    1. Technology Used to Collect Data. To make our Site and Services more useful to you, our servers (which may be hosted by a third party service provider) collect information from you, including your browser type, operating system, IP addresses (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit. We also use the following technologies to collect Personal Data and Anonymous Data in connection with your use of the Site and the Services: URL information, cookies, tracking pixels, our browser plug-in and (if you use our ShopSanity service) our ShopSanity software. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a web site. We may use session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them). Cookies can be disabled or removed by following Internet browser help file directions. If you choose to disable cookies, some areas of our Site may not work properly. “Tracking pixel” is a small transparent graphic image (usually only 1 pixel) that we (or third parties) place on our Site, on Retailer sites, or in e-mails we send you, that is used to collect information about the pages you view and when you view them. We use these technologies to collect information about your use of the Services, times of your visits to our Site and Retailer sites, the products that you searched, viewed, purchased, and shipped, your browser type, operating system, IP address, domain name, as well as other information described in this Privacy Policy.
    2. Information Collected via Retailer Sites. ShopRunner Retailers include our tracking pixels on their sites to allow us to collect the following information (1) how many people in aggregate click on any of our ShopRunner links or graphics, and (2) order information on the order confirmation page, including order ID number, product codes, shipping method, and products eligible for ShopRunner benefits. Notwithstanding any restriction in the Retailer’s privacy policy, you hereby consent to this collection of information via our Retailers’ sites.
    3. Information Collected from Social Networking Sites. If you log on to the Service with your login credentials from a social networking site (e.g., facebook or twitter), we may receive Personal Data and/or Anonymous Data about you from such social networking site, in accordance with the terms of use and privacy policy of the third party provider of such social networking site. For example, facebook may share your friend list with us, in order to help us establish your Account and find other Service users that you know. We may add this information to the information we have already collected from you via the Service.
    4. Information Collected on Other Sites. Other websites may allow ShopRunner, including via advertising companies and ad networks, to display advertisements on their websites. We may use technologies such as cookies and tracking pixels, to collect information about users who view or interact with our advertisements. We may collect information about where you, or others who are using your computer, saw and/or clicked on the advertisements we deliver, and possibly associate this information with your subsequent visits to the advertised websites. We also may combine this information with Personal Data we have already collected from you. This information allows us to deliver targeted advertisements and gauge their effectiveness. Some of these third-party advertising companies may be advertising networks that are members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies (www.networkadvertising.org).
    5. Information Collected by Third Party Websites. Our provision of a link to any other website or location, such as our Retailer websites, is for your convenience and does not signify our endorsement of such other website or location or its contents. When you click on such a link, you will leave our site and go to another site. During this process, another entity may collect Personal Data or Anonymous Data from you. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of data after you click on links to such outside websites.

    5.         USE OF YOUR DATA

    1. Uses. In addition to the uses described in Section 4, ShopRunner uses your Personal Data: to respond to requests that you make; to provide the Services; to facilitate the creation of and secure your Account on our network; to allocate costs for providing the Services between ShopRunner and its Retailers; to aid us in serving you better; to facilitate the creation of and secure your account on our system; identify you as a user in our system and in our Retailers’ systems; provide improved administration of our Service; improve the quality of experience when you interact with our Site and Service; send you a welcome e-mail to verify ownership of the e-mail address provided when your account was created; send you administrative e-mail notifications, such as security or support and maintenance advisories; respond to your inquiries related to employment opportunities or other requests; to send promotional communications as described below; to conduct fraud detection and investigation; and to evaluate consumer behavior.
    2. Creation of Anonymous Data. We may create Anonymous Data records from Personal Data by excluding information (such as your name) that make the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Site and Services. This may include suggesting products and offering shopper scores and reviews based on the aggregate purchases in our system. ShopRunner reserves the right to use Anonymous Data for any purpose and to disclose Anonymous Data to third parties in its sole discretion.

    6.         DISCLOSURE OF YOUR PERSONAL DATA

    1. Affiliates; Acquisitions. We may share some or all of your Personal Data with our parent company, subsidiaries, joint ventures, or other companies under a common control (collectively, “Affiliates”), in which case we will require our Affiliates to honor this Privacy Policy. If another company acquires our company or our assets, that company will possess the Personal Data collected by it and us and will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy.
    2. Legal Disclosures. Regardless of any choices you make regarding your Personal Data (as described below), ShopRunner may disclose Personal Data if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on ShopRunner; (b) protect or defend the rights or property of ShopRunner or users of the Site or Services; or (c) assist in the detection and investigation of fraud and other illegal activity.
    3. Disclosure to Third Party Service Providers. We may share your Personal Data with, or allow your Personal Data to be collected by, third party service providers to provide you with the Services that we offer you through our Site; to conduct quality assurance testing; to facilitate creation of accounts; to provide technical support; or to provide other services to us or you. These third party service providers are required not to use your Personal Data other than to provide the services requested by ShopRunner. You expressly consent to the sharing of your Personal Data with our contractors and other service providers as described herein.
    4. Disclosure to Retailers. Our disclosure of your Personal Data to a Retailer depends on your use of the Services. For example, if you use just our 2-Day Shipping program, we do not provide Retailers with your Personal Data, except that we may provide your email address to help connect your ShopRunner account to your account with the Retailer. If you use our PayRunner express checkout Services, we will disclose your Personal Data to Retailers, including credit card information (including credit card type, number, expiration date, and CVV), as required to allow the Retailer to process your purchase. For example, if you elect to use our PayRunner express checkout Services to make a purchase on a Retailer’s website, we will use the information stored in our systems (e.g., name, billing address, shipping addresses, credit card number) to populate an order form for the purchase and transmit that information to the Retailer to process the purchase.  If we disclose your Personal Data to a Retailer, the privacy policies of each Retailer shall govern the applicable Retailer’s use and disclosure of your Personal Data. Because we do not control the privacy practices of the Retailers, you should read and understand their privacy policies. We are not responsible for any Retailer’s use of any Personal Data.
    5. Disclosure to Partner Companies and other Third Parties. We may disclose your Personal Data (excluding your credit card information) to third parties with whom we have a partnership agreement (“Partner Companies”), and other third parties (together with Partner Companies, “Third Party Companies”). You may opt-out of our disclosure of your Personal Data to Third Party Companies for their research and marketing purposes as described in Section 8 below. The privacy policies of each Third Party Company govern the use and disclosure of your Personal Data by such Third Party Company. Because we do not control the privacy practices of the Third Party Companies, you should read and understand their privacy policies. We may receive Personal and/or Anonymous Data about you from Partner Companies. We may add this information to the information we have already collected from you via our website. Without limiting the foregoing, we may disclose your Mobile App Information to our Partner Companies, including mobile carriers. You expressly consent to our disclosure of your Mobile App Information (defined above) as described above.
    6. Other Disclosures. Regardless of any choices you make regarding your Personal Data (as described below), we may disclose Personal Data if we believe in good faith that such disclosures are necessary (a) in connection with any legal investigation; (b) to comply with relevant laws or to respond to subpoenas or warrants served on ShopRunner; (c) to protect or defend the rights or property of ShopRunner or users of the Services; and/or (d) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy or our Terms of Use.
    7. Third Party Data Collection on our Site. We may allow third parties, including advertising companies and ad networks, to display advertisements on our Site. These companies may use technologies such as cookies and tracking pixels, to collect information about users who view or interact with their advertisements. Our Site does not provide any personal information to these third parties, but they may collect information about where you, or others who are using your computer, saw and/or clicked on the advertisements they deliver, and possibly associate this information with your subsequent visits to the advertised websites. They also may combine this information with personal information they collect from you. The collection and use of that information is subject to the third party’s privacy policy. This information allows them to deliver targeted advertisements and gauge their effectiveness. Some of these third-party advertising companies may be advertising networks that are members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies (www.networkadvertising.org).

    8.         YOUR CHOICES REGARDING YOUR PERSONAL DATA. We offer you choices regarding the collection, use, and sharing of your Personal Data.

    1. Choices Regarding Promotional Communications. Unless you have indicated otherwise in your account, we will send you communications (including e-mail, postal mail, phone, text/SMS) that promote the use of our Services and may contain advertisements for products and services of Retailers and other third parties (“Promotional Communications”). When you receive Promotional Communications from us, you may indicate a preference to stop receiving further Promotional Communications from us. You will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the Promotional Communication you receive or you may choose to adjust your account settings on shoprunner.com, or contact us directly. Despite your indicated preferences for receiving Promotional Communications, we may send you communications related to our Services and policies (including notices of any updates to our Terms of Service or Privacy Policy).
    2. Changes to Personal Data. You may change any of your Personal Data in your account by editing your Account profile. You may request deletion of your Personal Data by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, however, such information may continue to be retained on our back up and archival systems. Accordingly, when you request that we remove your information from our systems, copies may remain on our systems for a certain time. Please note, such requests are handled promptly, but it does require some time to complete the request. Until that time, your information may continue to be used in accordance with the terms of this Policy.
    3. Your Privacy Rights. As described in this Privacy Policy, we may share your Personal Data with third parties for their marketing purposes. You may indicate a preference to “opt-out” of any future such disclosures by changing your account settings. If you opt-out of such disclosures, we may continue to share Personal Data with third parties, but not for their marketing purposes. If you have opted-in to receive e-mail communications from a Retailer or Third Party Company and later wish to discontinue receipt of these e-mails, please contact the Retailer or Third Party Company directly to update your preferences.

    9.         SECURITY OF YOUR PERSONAL DATA. ShopRunner is committed to protecting the security of your Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorized access, use, or disclosure. We also require you to enter a password and other authenticating information to access your account. Please do not disclose your account password to unauthorized people. Despite these measures, you should know that ShopRunner cannot fully eliminate security risks associated with Personal Data. ShopRunner is not responsible for your Personal Data after it is provided to a Retailer, and you acknowledge that you have read, and agree to, each such Retailer’s Terms of Service and privacy policy.

    10.       CONTACT INFORMATION. ShopRunner welcomes your comments or questions regarding this Privacy Policy. Please e-mail us at info@shoprunner.com or contact us at the following address or phone number:

    ShopRunner, Inc.

    Attn: Legal Services

    225 Washington Street, 3rd floor, Conshohocken, PA 19428

    888-721-7467

    If you believe that ShopRunner has not adhered to this Privacy Policy, please contact ShopRunner by e-mail at the address above. We will do our best to address your concerns.

    11.       CHANGES TO THIS PRIVACY POLICY. This Privacy Policy is subject to revision by ShopRunner, and if we deem any of the revisions to be material changes, we will notify you in advance by sending you an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our Site. These changes will be effective immediately for new users of our Site or Services. Please note that at all times you are responsible for updating your Personal Data to provide us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. In any event, changes to this Privacy Policy may affect our use of Personal Data that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your Personal Data, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us. This Privacy Policy is updated frequently and you should check the Site regularly for any new notices of changes. Continued use of our Site or Services following any changes, regardless of whether a notification of such change was sent to you directly, shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

    This Privacy Policy was last revised May 2012.